FAQ

WHERE ARE YOU LOCATED?

We are located in Flagstaff, Arizona.

HOW DO I PLACE AN ORDER?

Just fill out our contact form and we will work with you to complete your order.

WHEN DO I NEED TO MAKE A RESERVATION?

We encourage you to reserve your items as soon as possible to guarantee availability. A reservation deposit is required. 

WHAT IS YOUR CANCELATION POLICY?

We charge a non refundable 30% deposit of rental rate, to reserve your date. If you decide to cancel for any reason, the deposit is non-refundable. However, if you change your mind and would’ve  like to rent a different item, we are happy to make that change, if the item(s) is available on your date. 

WHAT ARE YOUR PAYMENT POLICIES?

All balances are due 30 days before intended delivery date.

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DO YOU CHARGE A DELIVERY FEE?

Yes, we charge a delivery and set up fee based on distance. If your event is further than 90 miles round trip, please specify in your quote.